Strategic Relation Manager

We are currently looking for a passionate Strategic Relation Manager who embraces our values and wants to play a key role in managing and developing strategic relationships with key stakeholders. Are you the Strategic Relation Manager and the driving force behind identifying opportunities and building lasting business relationships that not only support our growth but also result in commercial success and satisfied customers? Then we invite you to read on and become part of our driven team!

Your work environment
Working at Quion means being part of a dynamic organization that plays a central role in the Dutch mortgage market. With around 600 colleagues, we are the outsourcing partner for organizations with ambitions in the mortgage market, such as banks, investors and insurers. Quion takes care of everything to offer and service mortgages, with the power of innovative technology and excellent service.

As Strategic Relationship Manager, you will report to the Director Strategic Relation Management and indirectly lead the multidisciplinary Client Team of your relationships. Together we strive to build and maintain strong relationships, retain and grow revenue, and achieve increasing stakeholder satisfaction.

What will you do?
As a Strategic Relationship Manager, you will be responsible for managing and developing strategic relationships with key stakeholders. You identify opportunities and build long-term business relationships that support the growth and success of the organization. Commercial success and satisfied customers are your drivers!

Your responsibilities as Strategic Relationship Manager include the following:
- Build and maintain strong relationships with stakeholders, internal and external;
- Co-turnover responsibility for Quion's existing clients;
- Establishing annual plans and Performance dialogues for own account;
- Understanding stakeholder needs, objectives and challenges;
- Identify and analyze developments and bottlenecks;
- Secure and implement external Governance for contractors;
- Manage contract agreements and compliance with service level agreements;
- Function as trusted advisor and partner to stakeholders;
- Reporting to the Director of Strategic Relationship Management.

What do you need for this position?

As a communicatively skilled and customer focused Strategic Relationship Manager you will make the difference within Quion with your entrepreneurial and problem analyzing skills. You are a team player and know how to convince people of your vision where the customer is central.

Job requirements:

- Minimum HBO/WO working and thinking level with subject related graduation;

- Demonstrable experience in relationship management or account management;

- At least 5 years of relevant work experience in commercial financial services;

- Knowledge of mortgage processes and laws and regulations;

- Strong negotiation and persuasion skills;

- Analytical thinking skills and strategic insight;

- Excellent command of the Dutch and English languages.

What do we offer you?
Continuous improvement is the common thread in our ambition: it is a way of thinking, of working and of living. Working at Quion means working within a young, ambitious and innovative organization with short links. We enjoy sharing our knowledge with each other and are always looking for new opportunities and improving our current relationships. Together with about 600 colleagues you will support clients in the administrative process of the mortgage and consumer credit.
Quion is looking for real toppers in their field. Conversely, you can also expect a lot from us. A pleasant, collegial culture with plenty of room for initiative and personal growth. You will also receive a complete and attractive benefits package, including:

- A competitive salary & 190 vacation hours (based on 38 hours);
- Company car is one of the possibilities;
- Favorable pension accrual, a bicycle plan and the ability to buy and sell vacation days;
- Numerous training and educational opportunities for breadth and height development;
- Flexible working in different schedules and patterns and working from home is also a possibility;
- Laptop and smartphone;
- Ergonomic working, healthy meals and discounted sports;
- A centrally located modern office in Capelle aan den IJssel with opening hours from 7 am to 7 pm with good accessibility by public transport and free parking. Our office is close to metro station Kralingse Zoom and the A16 motorway.
Interested?

Do you have any questions or would you like more information about the content of the position? Please contact recruiter Sebastiaan Warmerdam on 010 242 13 27.