Release Manager

Release Manager at Quion

ORGANIZATION CONTEXT

Quion is one of the largest mortgage service providers in the Netherlands. We proudly manage mortgages and consumer credit for renowned national and international financial organizations. At Quion, you will find yourself in a dynamic working environment where customer orientation, service, and ambition are central. You will have the opportunity to play a crucial role in our release management process, contribute to our continuous growth and development, and collaborate with a team of driven professionals.

POSITION IN THE ORGANIZATION

As a Release Manager, you are part of the Product Operations team and report to the Head of Product Operations. Although you do not have direct reports, you work directly and indirectly with the Product Teams, (internal) suppliers, and other stakeholders involved in releases.

PURPOSE OF THE POSITION

As a Release Manager, you organize and coordinate the software release chain within the Quion Service Platform and the associated (internal) suppliers that influence it. You are the key player in ensuring that releases proceed smoothly and efficiently. Managing the OTA environment is your core skill. You focus on quality and ensure that you have complete control over all software and infrastructure deliveries to the production environment. The IT platform is transitioning to a cloud environment, and your knowledge and experience with cloud environments make you a key player in this transition.

RESULT AREAS AND ACTIVITIES

1. Release Management

   
   

   • Plan and coordinate functional and infrastructural releases of the platform and associated parties.
   • Direct the platform organization and internal suppliers concerning the release process.
   • Report on the progress and quality of releases to internal and external stakeholders.
   • Forecast and prioritize future releases for optimal release yield.
   • Develop and manage the release calendar and release notes for internal and external users.
2. Quality Assurance

   
   

   • Ensure changes are tested and documented according to test routes.
   • Verify agreed quality levels and take risk management measures.
   • Maintain the Configuration Management Database (CMDB).
3. Process Monitoring and Formation

   
   

   • Direct developments within the SDLC chain in a process-oriented manner.
   • Initiate improvement initiatives within the release process, such as the further development of the CI/CD pipeline.
4. Environment Management

   
   

   • Coordinate technical fallback procedures.
   • Manage the OTA environments and the corresponding calendar.
   • Advise the Product Support Team on the required scope of the OTA environments.

JOB REQUIREMENTS

• HBO level of education and thinking.
• 5 years of relevant work experience in software development, release management, test management, or project management.
• Experience with software delivery and releasing in on-premise and public cloud environments (preferably Microsoft Azure).
• Knowledge of and experience with test frameworks and management techniques.
• Experience in functionally managing teams in a complex IT environment.
• Knowledge of Lean methods and tools for customer-oriented and entrepreneurial execution of activities.

COMPETENCIES

• Flexibility
• Customer orientation
• Integrity
• Negotiation skills
• Persuasiveness
• Decisiveness

WHAT WE OFFER YOU

Continuous improvement is the common thread in our ambition: it's a way of thinking, working, and living. Working at Quion means being part of a young, ambitious, and innovative organization with short communication lines. We enjoy sharing knowledge and are always looking for new opportunities and ways to improve our current relationships. Together with about 500 colleagues, you will support customers in the administrative process of their mortgage.

Quion is looking for true experts in their field. In return, you can expect a pleasant, collegial culture with plenty of room for initiatives and personal growth. Additionally, we offer a comprehensive and attractive package of employment conditions, including:

• A base salary between €4,445 and €6,348 gross per month based on 38 hours per week & 190 vacation hours;
• Travel allowance;
• Favorable pension accrual, a bicycle plan, and the option to buy or sell vacation days;
• Numerous training opportunities for both breadth and height development;
• Flexible working hours and patterns, including the option to work from home;
• Ergonomic working conditions, healthy meals, discounted sports facilities, and a substantial discount on mortgage advisory fees;
• A centrally located modern office in Capelle aan den IJssel with opening hours from 07:00 to 19:00, easily accessible by public transport and ample parking.

HOW TO APPLY

Ready to join our team and make a difference? Send your motivation and CV to Amin Fategh (Corporate Recruiter) via amin.fategh@blauwtrustgroep.com or visit our website for more information. We look forward to your response!