Functional Application

Are you the energetic and enthusiastic colleague who loves to take the lead and ensure the effective management and maintenance of systems and applications? Do you get excited about a dynamic role as a Functional Application Manager? Do you want to be at the heart of financial services? Then this role at Quion is perfect for you!

Your Work Environment

Working at Quion means being part of a dynamic organization that plays a central role in the Dutch mortgage market. With over 600 colleagues, we are the outsourcing partner for organizations with ambitions in the mortgage sector, including banks, investors, and insurers. Quion takes care of everything needed to offer and manage mortgages, powered by innovative technology and excellent service.

As a Functional Application Manager at Quion, you will be part of a team of 12 enthusiastic colleagues and report to the Manager of Service Desk & Functional Application Management within IT Operations.

What Will You Do?

As a Functional Application Manager, you will be responsible for the proper management and maintenance of systems and applications. You will ensure timely and effective support for users’ knowledge development and contribute to improvements and advice on the use of information systems.

In short, as a Functional Application Manager:

• You play a key role in resolving malfunctions, incidents, and underlying problems.
• You coordinate with the user organization and provide insights into how the application functions within business processes.
• You are responsible for (co-)developing and executing implementation plans.
• You participate in integrated user meetings.
• You take part in business and IT projects.
• You work closely with your direct colleagues from the Service Desk and Incident Management team.
• You are (partially) responsible for access management across various systems.
• You ensure compliance with ISAE 3402 and ISO 27001 certifications in the context of access management and information security.
• You take care of the development, sharing, and retention of knowledge among stakeholders.

What do you need for this position?

You are curious, creative and show initiative. You want to be an expert in your field. Giving and asking for feedback is your 2nd nature. You get energy from working together in a complex environment and you see opportunities for development. You go for results and you dare to speak your mind. Furthermore, you are a strong communicator and you easily communicate with different layers in the organization. You have affinity with business processes and are analytically strong. Affinity with IT processes is a plus but not a must.

In addition, you possess the following:

• HBO working and thinking level; preferably a completed degree in Computer Science;
• At least 2 years of experience in a similar position;
• ITIL Foundation certificates (or willing to obtain these);
• Knowledge of Agile/Scrum and KanBan working methodologies;
• Strong demonstrable knowledge, affinity and experience with mortgage processes and services and mastery of the Dutch and English language at a professional level both verbally and in writing.

What do we offer you?
Continuous improvement is the common thread in our ambition: it is a way of thinking, of working and of living. Working at Quion means working within a young, ambitious and innovative organization with short links. We enjoy sharing our knowledge with each other and are always looking for new opportunities and improving our current relationships. Together with about 500 colleagues you will support clients in the administrative process of the mortgage.

Quion is looking for real top performers in their profession. Conversely, you can also expect a lot from us. A pleasant, collegial culture with plenty of room for initiative and personal growth. You will also receive a complete and attractive benefits package, including:

• A basic salary between € 2,810 and € 4,015 gross per month for the medior application administrator and
  € 3,263 and € 4,663 gross per month for the senior application administrator based on 38 hours per week & 190 vacation hours;
• Favorable pension accrual, a bicycle plan and the possibility to buy and sell vacations;
• Numerous training and education opportunities for breadth and height development;
• Flexible working in different schedules and patterns and also working from home is possible;
• Ergonomic work, healthy meals and discounted sports;
• A centrally located modern office in Capelle aan den IJssel with opening hours from 07.00 to 19.00 with good accessibility by public transport and ample parking;
• Possibility for flexible working (home and office).

Interested?
Are you the person we are looking for for this position? Then apply immediately via the application button!
Do you have any questions or would you like more information about the content of the position? Then please contact Dipak Hardwarsing (career@quion.com).